Frequently Asked Questions
Who are we?
To know more, please visit our About Us page.
Why does Fairfield price its syndicate market research reports at a low price point?
How does Fairfield ensure quality in its offerings?
How experienced is your research team?
We have a focused and experienced team of research analysts with an average experience of over a decade. Their expertise in each domain helps them focus and create exhaustive, relevant, latest, in-depth and insightful market research reports. Over the years the team has worked on projects with global corporates and top consulting firms. This experience has enriched the team with deeper understanding of business and their challenges.
Why do you take longer to deliver market research reports as compared to your competitors?
How do I find a specific research report?
Whom should I contact if I have a query on a specific report?
You can either call us on +44 3300 948 728 (Toll free) or send an email to firstname.lastname@example.org for any queries.
How much time will you take to respond to my query?
In most cases we would respond to your queries within an hour or two.However, as a policy our customer service team will respond to your query within a working day.
Can I get customised reports?
Yes, you can get customised reports. You can either call us on +44 3300 948 728 (Toll-free) or send an email to email@example.com for any customisation requests.
How do I purchase a research report?
• Select the report you wish to buy and choose your license type
• Register and fill in the required information
• Click ‘Add to Basket’
• Click ‘Checkout Now’
• Fill in your details and make the payment.
We accept all leading credit and debit cards. Our payment engine is powered by Stripe.
What are the license types you offer?
How soon can you dispatch my order?
Once the payment has been confirmed and the payments have been received, we usually dispatch the order as per the following:
- Syndicate Report – We usually dispatch the order within 2 business days.
- Upcoming Reports – As per your discussion with the Sales Team / Market Research Analyst.
- Customisation in Syndicate Report – As per your discussion with the Sales Team / Market Research Analyst.
- Custom Report / Project – As per your discussion with the Sales Team / Market Research Analyst.
However, in rare cases or due to unforeseen circumstances, there may be a slight delay in dispatch.
Can I cancel my order?
Will I receive an invoice against my purchase?
What is your refund policy?
Owing to the nature of the product, we do not permit refunds or returns for a dispatched or delivered report. However, in a rare incidence if you are unsatisfied with the product you can get in touch with our customer service executives and we will resolve any concerns you may have. Please contact us will be happy to resolve your queries.